Jobs by tag: "support"

Showing 1-5 of 8 items.
00

Work From Home Customer Support

Omni Interactions
virtual at home technical support Nov 3, 2021Apply

Job Description

Set your own hours, work from home, make $14-16/hour & try something new - our top paying projects pay $17/hour!



As a 1099 gig worker, you run your own business, write your own schedule (set your own hours!), and make as much or little as you want! Take control of your work by working from home on the Omni platform. Leave the 9 to 5 & join the gig economy!



As a gig worker with Omni, you are self-employed. You may have heard about other gig companies, but we're different. How? Its simple: We pay for available time! No more wasting time hoping you get a call, or not being paid for anything other than talk time. Working on the Omni platform, you will ACTUALLY make $14-16/hour GUARANTEED!

GBA Responsibilities
What work will you be performing?

You'll be providing customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.



You will interact with customers through phone and/or chat/email, helping them with anything they need!



What Youll Do

Work from home, or any quiet place with a closed door
Choosing when & how often you want to work
Respond to chats, emails, and calls from customers
Quickly help customers with good solutions
Solve problems in a creative way
Document details of calls & customer interactions in the appropriate systems
Type and talk at the same time
Navigate multiple systems, programs, and screens at the same time


Who You Are

Great communication skills (verbal and written)
Can type 25 WPM or more with 90% accuracy
Solid computer skills, including typing and navigation
Comfortable empathizing and remaining patient with difficult callers
Requirements
Earning Potential

Projects will have varying earning potential, but all projects pay for time spent talking on the phone/chatting & assisting callers (unlike other gig companies - we pay you for available time!) You can also receive performance-based pay & other incentives. Current projects are paying anywhere from $14-16/hour.


As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.


Scheduling & Hours

GBA's providing service on the Omni platform choose their own schedule by self-scheduling in 30-minute or 1 hour blocks. You get to choose how when & how often you provide services. The more hours you work, the higher your earning potential!

Apply Now
Email this opportunity to a friend
Share on your newsfeed
Connect With Us!

Be sure to mention the words GUESS PURCHASE POST when applying to show you read the job post completely. This is a beta feature to avoid spam applicants. Companies can search these wordsto find applicants that read this and see they're human.



#Salary and compensation
No salary data published by company so we estimated salary based on previous jobs related to . $20,000 — $30,000/year


#Location
US

See more jobs at Omni Interactions

How do you apply?

\n\nPlease apply at this link [https://careers-omniinteractions.icims.com/jobs/search?hashed=-625977263](https://)

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

00

Work From Home Customer Support

Omni Interactions
virtual at home technical support Oct 4, 2021Apply

Job Description

Set your own hours, work from home, make $14-16/hour & try something new - our top paying projects pay $17/hour!



As a 1099 gig worker, you run your own business, write your own schedule (set your own hours!), and make as much or little as you want! Take control of your work by working from home on the Omni platform. Leave the 9 to 5 & join the gig economy!



As a gig worker with Omni, you are self-employed. You may have heard about other gig companies, but we're different. How? Its simple: We pay for available time! No more wasting time hoping you get a call, or not being paid for anything other than talk time. Working on the Omni platform, you will ACTUALLY make $14-16/hour GUARANTEED!

GBA Responsibilities
What work will you be performing?

You'll be providing customer service (taking inbound phone calls, answering chat messages, & responding to emails) for Fortune 500 companies.



You will interact with customers through phone and/or chat/email, helping them with anything they need!



What Youll Do

Work from home, or any quiet place with a closed door
Choosing when & how often you want to work
Respond to chats, emails, and calls from customers
Quickly help customers with good solutions
Solve problems in a creative way
Document details of calls & customer interactions in the appropriate systems
Type and talk at the same time
Navigate multiple systems, programs, and screens at the same time


Who You Are

Great communication skills (verbal and written)
Can type 25 WPM or more with 90% accuracy
Solid computer skills, including typing and navigation
Comfortable empathizing and remaining patient with difficult callers
Requirements
Earning Potential

Projects will have varying earning potential, but all projects pay for time spent talking on the phone/chatting & assisting callers (unlike other gig companies - we pay you for available time!) You can also receive performance-based pay & other incentives. Current projects are paying anywhere from $14-16/hour.


As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.


Scheduling & Hours

GBA's providing service on the Omni platform choose their own schedule by self-scheduling in 30-minute or 1 hour blocks. You get to choose how when & how often you provide services. The more hours you work, the higher your earning potential!

Apply Now
Email this opportunity to a friend
Share on your newsfeed
Connect With Us!

Be sure to mention the words BURDEN RITUAL SWAMP when applying to show you read the job post completely. This is a beta feature to avoid spam applicants.



#Salary and compensation
$20,000 — $30,000/year


#Location
US

See more jobs at Omni Interactions

How do you apply?

\n\nPlease apply at this link [https://careers-omniinteractions.icims.com/jobs/search?hashed=-625977263](https://)

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

00N

Customer Support Representative

Numbrs Personal Finance AG
support customer support customer success agent Jun 24, 2020Apply

Job Description

you apply?[Apply here](https://numbrs.applytojob.com/apply/eo0rnxyjIF/Customer-Support-Representative-Remote)

See more jobs at Numbrs Personal Finance AG

How do you apply?

ply here](https://numbrs.applytojob.com/apply/eo0rnxyjIF/Customer-Support-Representative-Remote)

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

00I

Customer Support Engineer

IVPN
Verified
troubleshooting support engineer Jul 2, 2019Apply

Job Description

you apply?Please click on the button below to submit your application

See more jobs at IVPN

How do you apply?

ase click on the button below to submit your application

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

01O

User Support Specialist

ORCID, Inc.
customer support customer service tech support support Mar 20, 2019Apply

Job Description

WHO WE ARE

ORCID (https://orcid.org/) is an independent non-profit organization that serves the research community. We have a global and interdisciplinary scope and a strong focus on user control and privacy. Our core mission is to connect research and researchers. We do this by providing an identifier for individuals to use with their name as they engage in research, scholarship, and innovation activities; by providing tools and training to the community for integrating these identifiers into research workflows; and by building and sustaining a community of users and adopters. Launched in October 2012, ORCID has over 6,000,000 active users and 30 staff members. Our Website and Registry (orcid.org) is published in twelve languages.

THE ROLE

ORCID is seeking an enthusiastic and motivated team member with exceptional communication skills to join our user-centric and highly responsive User Team. The successful candidate will join an existing support team member to provide email support to users in English and a second language, as well as working with the team to ensure an overall excellent user experience. This position is full-time (40 hour/week) and reports to the Tech Lead for Quality Assurance and is part of the ORCID Technical Team. As for all ORCID staff, this is a remote position.

WE PROVIDE

* A committed and awesome team serving an engaged community
* Competitive compensation and benefits
* Flexible work hours and tools to support our virtual office environment.
* A laptop will be provided






Responsibilities

RESPONSIBILITIES

Working with ORCID colleagues and our community, the User Support Specialist will be responsible for ensuring that we support our global user community and feedback from users is shared as needed. The key responsibilities include:

* Provide help desk support by responding to tickets from users around the world, answering questions and providing guidance on how to use the ORCID Registry
* Escalating tickets as needed for bug reporting, feature requests, etc.
* Identify trends in user requests and determine the best methods to address them
* Identify process improvements for the ticketing and user feedback workflows
* Participate in calls and projects with the Voice of the User team and our UX designer to identify new opportunities to improve the user experience within the ORCID Registry
* Assist with writing and reviewing documentation for users
* Review suspect records to remove spam from the registry
* Assist with QA, research, and other tasks as needed


Requirements

*REQUIREMENTS**

* Fluent in written and spoken English
* Fluent written communication in at least one of the following languages: Spanish, Portuguese, Chinese, or Russian
* Able to work during Europe and US business hours (at least half the working day should be between 1200-2000 UTC) including making twice-weekly meetings at 1500 UTC
* Experience providing customer or technical support over email
* Tech-savvy and able to troubleshoot technical issues
* Exceptional communication skills and a strong work ethic; ability to prioritize effectively and get things done in a dynamic, unstructured environment
* Experience extracting actionable recommendations from feedback and data, and communicating it to stakeholders
* Motivated and results-driven, with a high-level of energy, enthusiasm, and initiative

NICE TO HAVE REQUIREMENTS

* Additional language knowledge
* 3 years of experience providing email-based technical support
* Experience with HTML
* Experience working remotely or in the research community
* Experience writing technical documentation
* Experience using Zendesk
* Ability to work occasional weekend shifts

See more jobs at ORCID, Inc.

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.