Jobs by tag: "non-tech"

Showing 6-10 of 290 items.
10

Customer Success Associate (Part-Time employee)

Crowdcast
10 days agoApply

Job Description

Who You Are

Crowdcast has seen massive growth in the past 18 months, and we're headed for even busier times. We're looking for a self-driven, empathetic new teammate to join us as a part-time Customer Success Associate (Monday-Friday; 20 hours a week).

Our team finds deep satisfaction in helping people find solutions to their problems. We educate through a multitude of mediums from emails to recorded video to live video. A high percentage of our customer issues are resolved via email communication, so you're an excellent wordsmith.

Crowdcast is for the curious. We're lifelong learners and knowledge seekers, and so are you. We'll teach you everything you need to know about the Crowdcast product. We’ll need you to solve complex challenges quickly and help others learn in a simple, clear, and concise manner.

You have integrity and are self-motivated. You're always looking for ways to improve our systems for the betterment of the team and our customers. You work closely with your team lead and colleagues to communicate ideas that help move the needle forward.

Things move pretty fast around here, so intentional communication and the ability to grasp ideas easily are necessities. You're constantly pushing yourself to grow and become the most authentic and full expression of yourself.

You want to join a company that directly empowers people while being both profitable and sustainable. You're ready to play a key role in an early team you love working with while building a culture that you're proud to be a part of.

Responsibilities

  • You'll primarily answer questions from customers via our email-based support system.
  • You'll prioritize responding to customer messages and will sometimes pass these on to your teammates or escalate them to the engineering team.
  • You'll swiftly identify customer issues and respond with a mix of tailored saved replies, personalized content, and support documents in a compassionate manner.
  • You'll track and document common questions, bugs, or issues. You'll help with the creation of support documentation in the form of articles or videos intended to provide answers before customers even ask.
  • You'll work with a motivated and supportive team to get things done with the right mix of quality and agility.

Your skills & experience

  • Solid customer service experience.
  • Very adept at using the English language to quickly communicate written messages that are clear, honest, thorough, and friendly.
  • Have the mentality of a Zen master and can maintain your center as you interact with all personality types including the occasional stressed-out user who needs your help and patience.
  • Reliable and able to manage your own time in coordination with a team.
  • Understand the important balance between creating impact today and working toward long-term goals.
  • Comfortable with the concept of being on video calls (we are a live streaming platform after all) with a strong and stable internet connection to support it.
  • Very comfortable learning technical systems. Any experience with live video production is a plus.

Details

  • Employed, part-time role; 20hrs/week
  • $27-30/hr DOE (depending on experience)
  • 15 paid personal days & 10 national holidays
  • Must be able to work West Coast USA hours (1-5pm)
  • 401k (if within US)
  • Office set up and health and wellness stipend

We strongly encourage people from underrepresented communities to apply.

Crowdcast is an equal opportunity employer. We value and celebrate how you identify, who you love, the color of your skin, your age (at heart and on paper), the gods you do or don't believe in, and every other belief and characteristic that makes you uniquely YOU. The more inclusive we are, the better we'll be as a team—and the better we'll be able to create an inclusive product for all.

When applying, please include:
  • A description of your work history and why you want to join Crowdcast

  • For example, how you got started, what motivates you, what resonates with you about our mission, etc.

  • Your LinkedIn, resume, or equivalent.

See more jobs at Crowdcast

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

00D

Digital Marketer

Designlab
17 days agoApply

Job Description


See more jobs at Designlab

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

10

Product and UX Designer

Participatory Culture Foundation
18 days agoApply

Job Description

We at Participatory Culture Foundation (PCF) are seeking our first in-house, part-time Product/UX Designer. As a completely distributed organization, we have built our processes and workplace culture around remote collaboration. Our ideal candidate thrives in a small team environment and enjoys finding creative solutions to complex challenges. We are looking for someone who is curious, organized, and has a desire to make the world a better place!

PCF is a nonprofit working to build a more open, collaborative, and inclusive world. The PCF team is fully distributed across 7 countries and communicates through chat applications, project management software, emails, and video conferences. Our flagship initiative, Amara, is a platform for collaborative subtitling and translation of video. Individuals, communities, and some of the largest companies from around the world use Amara to subtitle video. The platform has enabled tens of millions of viewers to fully engage with videos that would otherwise be inaccessible.

The right fit for our team is passionate about designing highly usable and innovative software. PCF’s first in-house UX designer will help cultivate a user-centered design culture in a 100% remote organization. The UX designer will work closely with our Product Manager and 5-person engineering team to bring new features and functionality to life on the Amara platform.

This position is part-time, contract-to-hire, up to 20 hours per week with possibilities for growth.


Responsibilities

  • Gain a deep understanding of the user-experience for Amara (a SaaS solution for captioning and translating video)
  • Conduct design and user research to identify new user needs and better understand known issues
  • Define problems, map user journeys, prototype interactions
  • Work closely with Product Manager and Engineering team to turn designs into functional software
  • Develop and iterate on design processes
  • Lead cross-team collaboration in design processes
  • Champion user needs with the flexibility to adapt design solutions to development and time constraints

Qualifications

Required
  • At least 3 years of experience in product and UX design
  • A strong portfolio that illustrates your experience and skillset
  • Foundation in interactive design tools
  • Experience working in a cross-functional agile team
  • Ability to deliver clean, well-thought-out interface design elements
  • Ability to understand overlapping user needs and conceptualize solutions
  • Ability to work remotely and autonomously, as well as collaboratively
  • Strong communication skills
  • Attention to detail

Nice to Have
  • Front end web development skills (HTML / CSS / JS)
  • Experience working in a startup environment or building design processes
  • 2+ years of remote work experience

About Amara

While internet video has exploded, language is still a significant barrier to education, economic opportunity, political participation, and other areas of cultural life. Amara connects millions of people to help break down these barriers and allows hundreds of organizations to make their content more accessible through innovative technology.

Try the Amara Editor yourself or watch it in action in this video.

Amara is a project of the Participatory Culture Foundation (PCF), a nonprofit 501c3. We are driven by our mission to help build a more collaborative, inclusive world – whether by making more content accessible or helping people engage with one another across languages and cultures. We believe a participatory and inclusive world leads to a more understanding and caring society.

About PCF

PCF develops technology and services that ensure everyone has access to all that the internet has to offer. From the abundance of free education available, to gaining insights about the many different cultures around the globe, information is critical to building a more equitable and peaceful society.

How We Collaborate

Amara and PCF are based out of Massachusetts, but the team is global and works virtually. Our new designer will be collaborating with a talented and passionate team striving to make a positive social impact.

The team has members working from many different time zones. We encourage applicants from any location, but some overlap with EST working hours is preferred for this role.

We are an inclusive workplace where all team members have a voice. We encourage participation and engagement. Our different backgrounds, life experiences and perspectives make us unique and help us innovate. On our team you’ll find incredibly talented professionals who are also musicians, avid dessert connoisseurs, beer brewers, master chess players, gardeners, and many other stripes!

Our Commitment to Diversity

The work of the Participatory Culture Foundation is strengthened by the diversity of our network and our differences in background, culture, experience, national origin, religion, sexual orientation, and much more. We encourage applications from people of color, women, the LGBTQIA community, and persons with disabilities.

To Apply

Please include the following with your application:
  • Resume
  • Cover letter
    • Include a link to up to 2 recent UX design projects (SaaS design projects preferred)

See more jobs at Participatory Culture Foundation

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

10

Senior Go Developer

Toptal
18 days agoApply

Job Description

Design your full-time freelance career as a top freelance developer with Toptal.

Freelance work is defining developer careers in exciting new ways. If you're passionate about finding rapid career growth potential working with leading Fortune 500 brands and innovative Silicon Valley startups, Toptal could be a great fit for your next career shift.

Toptal is an elite talent network made up of the world's top 3% of developers, connecting the best and brightest freelancers with top organizations. Unlike a 9-to-5 job, you'll choose your own schedule and work from anywhere. Jobs come to you, so you won't bid for projects against other developers in a race to the bottom. Plus, Toptal takes care of all the overhead, empowering you to focus on successful engagements while getting paid on time, at the rate you decide, every time. Our sophisticated screening process makes sure you are provided with top clients without additional overhead, as well as assistance in maximizing the potential of your full-time freelance career. Joining the Toptal network also gives you access to technical training programs, mentors, and coaching programs, so you can connect with a global community of experts like you to share peer-to-peer knowledge and expand your network globally.

As a freelance developer, you can become a part of an ever-expanding community of experts in over 120 countries, working remotely on projects that meet your career ambitions.

That's why the world's top 3% of developers choose Toptal. Developers in our elite network share:

  • English language proficiency
  • 3+ years of professional experience
  • Project management skills
  • A keen attention to detail
  • Experience with system architecture or leading a software team is a strong advantage
  • Full-time availability is a strong advantage
Curious to know how much you could make? Check out our developer rate calculator:https://topt.al/zdcZx7

If you're interested in pursuing an engaging career working on full-time freelance jobs for exclusive clients, take the next step by clicking apply and filling out the short form: https://topt.al/2NcMnG


See more jobs at Toptal

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

10

Partnerships Manager

Millennial Money Man
21 days agoApply

Job Description

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)


About Millennial Money Man

We’re a group of emoji-loving, gif-using, finance-obsessed individuals dedicated to the mission of teaching people how to make more money with side hustles, save more money, and pay off debt.

We’re looking for a part-time Partnerships Manager to aid us with reaching that goal. If you’re a passionate self-starter who thrives in remote environments, but still likes to join an occasional virtual happy hour or two, then read on! (Bonus points if you’re a wine connoisseur or own a dog. If this statement confuses you, follow Bobby on Instagram.)


About the Role

The Partnerships Manager will oversee our existing affiliate relationships and establish new ones, ensuring that we are continually increasing revenue. We’re looking for someone who can be strategic and dig their hands in.

  • This is a contract, part-time, remote position that may have potential to move to W2 in the next 6-12 months.
  • Compensation: $35-$55/hr USD
  • Commitment: 10-15 hrs/week, with the potential to increase

Responsibilities

  • Research and reach out to prospective brand partners
  • Evaluate prospective brand partners who reach out to Millennial Money Man
  • Manage relationships with partners (primarily affiliate partners, some sponsorships)
  • Work with existing affiliates to increase revenue
  • Communicate changes needed when merchants change offers, such as updating links
  • Work with merchants to create exclusive promotions and new offers
  • Review and report on existing affiliate data, identify opportunities for growth and expansion; strategize with Founder and Operations Manager
  • Download data from merchants and upload to tracking systems (monthly)
  • Ensure content is monetized properly; work with content team to strategize content and monetization
  • Regularly evaluate processes and efficiency in this area of the business and make iterations to improve

Requirements


Previous experience with: 
  • Working with affiliates, developing affiliate partnerships, building and maintaining brand partnerships
  • Closing sponsored deals for content campaigns & newsletters, working with Operations Manager to execute deliverables, reporting back to brand partners
  • Identifying and qualifying leads
  • Negotiating deals
  • Increasing revenue 
  • Managing and reporting on data
  • Tools
    • Google Suite
    • Slack
    • Impact Radius
    • Woopra (ideal)

Other requirements:
  • Self-motivated
  • Organized
  • Strong communicator

This role will report directly to the founder. 


See more jobs at Millennial Money Man

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.