Jobs by tag: "customer-support"

Job Description

We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So, we’re spreading smiles and positivity all over the country.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?


SmileDirectClub is hiring a Senior Python Developer to help create the technology platform for an innovative B2C startup. We're looking for bright, ambitious, and highly capable people that can thrive in a fast-paced dynamic environment while working with advanced technologies.


Responsibilities:


* Architecture, design, code, test, and QA for our website and technology platform

* Operational support for website and technology platform

* Mentor Junior Developers

* Current technology stack includes: Python, C++, Java, Scala, C#, DynamoDB, MySQL, PostgreSQL, VueJS, Git, AWS, Kubernetes.





It will really make us smile if you have…


* Ability to gather business requirements and develop design documents, implement the code and test

* Ability to take a task from requirements to deployment and support

* Ability to work on multiple tasks, prioritizing and organizing these tasks to maximize productivity

* Self-starter with strong communication skills

* Ability to work independently as well as in a team

* Eagerness to tackle problems outside your core competencies and learn new technologies as required

* BS or MS in Computer Science, Information Systems or demonstrated industry hands-on experience

* Minimum 6 years of hands on experience open source development

* Experience in the design and development of sophisticated, modern web applications and services

* Strong proficiency in Python and the Django web framework

* Strong proficiency in HTML, CSS3, and JavaScript

* Proficiency in Git

* Development experience with Amazon Web Services (AWS)

* Experience with agile development processes

* Understanding of Development Operations and server architecture





Benefits of joining the club:


* Medical, Dental and Vision Insurance

* 401K with match

* PTO

* Aligner and Whitening Benefit

* Collaborative work environment and positive culture





SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn’t otherwise afford orthodontic treatment to get a better smile.


Who We Are: https://vimeo.com/284966502


https://smiledirectclub.com

Job Description

.NET Core Developers at ARxChange are technical experts.  Their primary role is designing and developing software. They also use their experience to help other team members solve complex problems and design quality solutions.  Each Developer focuses on building specific areas of technical expertise, but they are also cross-trained to have a working knowledge of other areas in the tech stack as well. 

Developers report to the Chief Technology Officer, and work together to understand current business needs, technical designs, and IT priorities.  On a day to day basis, they have a fair amount of independence and responsibility for their ongoing projects and tasks.  They will often work with other team members to solve problems, mentor jr. developers, and participate in software design sessions with IT leadership.  Strong communication skills are particularly important for our Developers.

Specific Position:  This position will focus on our.NET REST APIs, our back-end .NET services, and our SQL Server DB.  These web services use some of the latest versions of the .NET framework and .NET Core. 

This position will work with other developers and team members to enhance and maintain our core product line, Implement new clients, develop new internal tooling, and support development for new products.

 Position Responsibilities: 


* Design and develop software for new and existing products

* Work with IT leadership and business counterparts to understand business goals and requirements

* Give reasonable work estimates on project tasks and milestones, and then adhere to them.

* Perform code reviews for other developers’ code and unit tests, and have your code and unit tests reviewed where appropriate before the build and deploy process

* Work with third party vendors to define requirements and integrate software products

* Communicate milestone progress, roadblocks, and issues

* Participate in blameless post-mortems for production issues

* Pair program with other developers and team members, especially in areas of expertise

* Document code through code comments and technical documentation

* Stay up-to-date on latest frameworks and best practices

* Protect secure operational data, private code, and intellectual property of the company.

* Adhere to company policies and procedures for privacy, security, change management, etc.




Candidate Qualifications: 


* At least 2-3 years of experience as a professional software developer

* At least 2 years of experience with .NET MVC or Web API

* A BS in Computer Science or related degree (or equivalent training and experience)

* Experience with Healthcare and/or Financial IT preferred

* Ability to work remotely from home

* Strong verbal and written communication skills

* Required Technology Experience:


* .NET Framework and .NET Core

* C#

* MVC and .NET Rest APIs

* MS SQL Server

* Entity Framework





* Preferred Technology Experience:


* SQL Performance

* HL7

* Qlik

* Angular JS

* HTML + JavaScript + CSS

* Docker Containers

* Team City Deploy

* AWS Cloud Infrastructure








Work Status - Currently, we are only considering US Permanent Residents and Citizens for this position

Job Description

Dispatch, headquartered in Boston, is one of the fastest-growing software companies in America. Leveraging our proprietary adaptive platform and industry-leading technology integrations, Dispatch partners with customer-centric brands to simplify complex home service networks.

We are not a software vendor. We are a brand partner – delivering extraordinary value using a synthesis of our platform, people, and partnership approach. Backed by Vista Equity Partners, Dispatch continues to revolutionize the home service experience for brands, service providers, and end customers just like you.

Dispatch is the ideal place for technologists to grow their technical and leadership skills while collaborating and sharing that knowledge with other talented, high potential engineers. Our team solves complex business and scalability problems and help define the direction of the product. This role is located in our Chicago Office.

AS A SOFTWARE ENGINEERING YOU WILL:


* You will be part of the team heading up Dispatch’s first remote office in Chicago

* Work with leading-edge technologies such as:



* React and React Native

* Serverless and Microservice infrastructure (in Go/Python)

* AWS cloud services



* As a team make decisions affecting thousands of users

* Help build and evolve our best practices and processes

* Be involved in every step of the development lifecycle from inception to deployment




WITHIN ONE MONTH, YOU’LL:


* Attend New Hire Training

* Learn the Dev and Product Management processes

* Gain exposure to Dispatch’s product suite

* Learn about Dispatch’s tools and technologies

* Get to know your team

* Local development environment should be up and running




WITHIN THREE MONTHS, YOU’LL:


* Fix product issues/bugs in different areas

* Able to contribute to all the design discussions

* Code reviews




WITHIN SIX MONTHS, YOU’LL:


* Ensure the best dev practices are being used

* Ensure that he/she is releasing high quality product

* Participate and contribute in maintenance and new product development and

* Should be able to work individually on any tasks




WITHIN TWELVE MONTHS, YOU’LL:


* Partner and work cross functionally with other dev teams and the Product Mangaement team

* Take full ownership of features and processes of the product

* Continuously think about and work on process improvements for an always high-quality product




BENEFITS & PERKS


* Unlimited Paid Time Off (PTO)

* Comprehensive Insurance Coverage

* Learning and Development Reimbursement

* DispatchFit Gym/Fitness Program Reimbursement

* Kitchen Stocked Daily with Tasty Snacks, Fruit and Drinks

Job Description

Required experience and skills: 


* Expertise in Java or Scala

* Familiarity with cluster computing technologies such as Apache Spark or Hadoop MapReduce

* Familiarity with relational and big data such as Postgres, HDFS, Apache Kudu and similar technologies

* Strong skills in analytic computing and algorithms

* Strong mathematical background, including statistics and numerical analysis

* Knowledge of advanced programming concepts such as memory management, files & handles, multi-threading and operating systems.

* Passion for finding and solving problems

* Excellent communication skills, proven ability to convey complex ideas to others in a concise and clear manner 




Desirable experience and skills: 


* Familiarity with scripting languages such as Python or R

* Experience in performance measurement, bottleneck analysis, and resource usage monitoring

* Familiarity with probabilistic and stochastic computational techniques

* Experience with data access and computing in highly distributed cloud systems

* Prior history with agile development

Job Description

Dillon Software builds and supports numerous projects to deliver consumer media and ecommerce applications for the public library sector.  On the back end, our stack includes RESTful and GraphQL web services and integration workflows using a large variety of AWS services such as Elastic Beanstalk, RDS (Postgres and Oracle), Lambdas, ElastiCache, SQS, ECS, ElasticSearch, and others. We create single-page applications using React and Redux, and native mobile applications using Swift and Kotlin.  Media is protected with DASH, FairPlay, and HLS.We also have a few legacy JSP/servlet applications.

We are looking for an experienced Quality Assurance Consultant for a 6 to 12-month engagement. Working in collaboration with Dillon Software and our client, the consultant will drive an increase in our collective QA / QC capabilities and effectiveness, with a focus on the following areas:

* Benchmark the QA team maturity against industry standards, and develop improvement plans.



* Lead design and implementation of a structured, business-driven approach to testing, including flexible and agile testing techniques.



* Apply industry best practices, methodologies and knowledge particularly related to the following:






* Risk Assessment

* Capacity planning and scalability

* System-wide performance monitoring, analysis and tuning

* Systems integration monitoring

* automated testing of both front and back end applications






* Advise on the configuration and maintenance of the requisite hardware, software and testing services infrastructure including test environments and tools.



* Help evaluate existing resources and create a plan for additional staff and skill sets.



* Train testing teams and mentor the entire organization in best practices, testing workflow, and software and tools.



Please visit www.dillonsoftware.com/careers.html to view a complete job description and enumeration of requirements.