Jobs by tag: "customer-support"

Showing 1-5 of 177 items.
00O

Software Engineer Who Wants Grow

O'reilly Auto Parts
dev engineer digital nomad 2 days agoApply

Job Description

Have you ever heard of O, O, O, O'Reilly Auto Parts...Ow?! This is not your standard Engineer position and we are not your standard brand! We are the dominant auto parts retailer in all our market areas.

Our development teams work on projects adding directly to the O’Reilly Auto Parts bottom line and we are looking for exceptional developers to help us succeed! Some of the tools we use to implement our projects are Java, JavaScript & CSS, PostgreSQL, Eclipse, IntelliJ, SublimeText, Axure, & Balsamiq for development. We also utilize Slack and Atlassian tools such as Jira, Confluence, Fisheye, & Crucible for developer productivity.

What we look for in our developers:


* Love solving complex problems related to serving our customers better – both internal & external customers

* Enjoy working with teams

* Senior level experience with Java, HyperHTML, CSS/preprocessers, and JavaScript/JS Frameworks

* Experience with Grunt, Gulp, & GIT is a plus

* Ability & desire to interface with business stakeholders and users to define and refine requirements when appropriate




About our team:


* We create and customize 90% of our applications in house

* We are a “work family”! We have fun together and support each other

* We respect a healthy work-life balance

* The team keeps open communication through different outlets – video conferencing, team messaging applications, and daily scrums/stand-up meetings

* Our managers really value collaboration between team members and encourage developers to bring forth creative problem-solving ideas from both a technical and functional aspect




Growth within our teams at O’Reilly Auto Parts:


* We have several career paths, whether you want to be a manager, project manager, or stay technical – there’s a documented growth plan to help you follow the path you choose

* We want to grow our people – we help to make you better by providing training for both technical and professional development

* We look to promote from within – O’Reilly is diligent to promote from within our organization with qualified team members



See more jobs at O'reilly Auto Parts

How do you apply?

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When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

00G

Enterprise Support Engineer - APAC

Github
3 days agoApply

Job Description

This role will be located in Australia, Japan or New Zealand

More and more companies are using GitHub Enterprise, so the support team is growing. When our customers have problems, they contact us and it is our goal to help them as quickly and awesomely as possible. We're looking for Enterprise Support Engineers, in North America, some European territories, Australia, Japan, and New Zealand to support our GitHub Enterprise product installed and managed in the customer's virtualization environment.

Your main responsibility will be to work with our customers via web interface, email, phone and chat to solve support tickets. Tickets are usually opened by internal system administrators, and can include investigating load or networking issues, debugging application errors, and discussing feature requests. You'll also work with our engineering team to prioritize issues and development, and our documentation team to improve customer-facing resources. You don’t need to be a Git expert, but you do need to have technical experience and a passion for helping people.

The position reports to an Enterprise Support Manager and works closely with other teams and leaders across the company.

GitHub works remotely and asynchronously as much as possible. While this role does not require you to live near our office, it will require some travel to meet with co-workers or attend company events.

This role may require working non-standard working hours, including weekends and holidays.

Responsibilities

  • Solve complex customer support tickets often involving Linux servers, source code, and web application issues
  • Effectively communicate technical information to customers and engineering groups at GitHub
  • Work proactively with customers on activities such as coordinating upgrades, communicating upcoming features, and ensuring their installation is running smoothly
  • Identify bugs and improvements in the GitHub Enterprise codebase
  • Manage urgent customer outages during business hours

Minimum Qualifications

  • General understanding of how modern web applications work
  • Prior experience providing technical support
  • Excellent problem solving skills
  • Familiarity with some flavor of production-level virtual machine (e.g., VMware ESX, Xen, KVM)
  • Enthusiasm for working directly with customers
  • Stellar English and grammar skills

Preferred Qualifications

  • Worked closely with large complex customer accounts.
  • Familiarity with Git and GitHub
  • Experience with phone support
  • Ability to look through and understand code (Ruby / Bash)
  • Previous experience as a Linux System Administrator
  • Previous experience providing on-site consulting or professional services

See more jobs at Github

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

00T

Senior Java Spring Angular Developer

Topdevz
dev java javascript angularjs 3 days agoApply

Job Description

We are looking for an experienced, senior, java web engineer who is excited to work on one of our many client projects. The successful candidate will have extensive experience in developing and deploying web applications with a Java/Angular stack.  This is a remote position (US / Canada only).

Skills & Requirements

The following skills are required:

* Very experienced (8+ Years) in software development and engineering

* Very experienced (5+ Years) in Java

* Very experienced (5+ years) in Angular

* Very experienced (5+ Years) in SQL

* Experience deploying website to AWS or Azure

* Experience with Elasticsearch a plus

* Knowledge of a typical development lifecycle (development to deployment) using typical industry tools, e.g. Atlassian JIRA and BitBucket

* Good written and verbal communication skills

* Significant attention to detail when writing code, including good commenting and code documentation skills


See more jobs at Topdevz

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

00S

Fullstack JavaScript Developer

Socialnewsdesk
dev javascript digital nomad 4 days agoApply

Job Description

We're looking for a well-rounded and experienced full stack developer strong in both front-end (CSS, HTML, React, etc) and backend (NodeJs, Redis, Mongo, Serverless).  The perfect candidate can take a mock-up, have a conversation about the feature/interaction, and can build that interaction as a working application (CSS, HTML, React, Node-based API, etc).

The right fit for our team has a love for coding and learning, works well in a fully-remote environment and is a high-energy strong communicator who can join an expert team and work with limited direction.  This person would have at least 3 years of professional experience and preferably experience working remotely.

The Work:


* Expand and evolve our social media dashboard and analytics platform used by thousands of journalists and broadcasters worldwide

* Build new features (screens, interactions, workflows) based on mockups and wireframes

* Build APIs and services that integrate with social media APIs (Facebook, Twitter, Instagram, etc)

* Help upgrade our systems from SOA to true microservices on AWS Lambda (Serverless)




The Environment:


* 100% remote team

* Platform based on React + Serverless + Mongo, etc

* Mobile apps built w/ React Native

* AWS Cloud-based hosted infrastructure

* Slack, Hangouts and other online collaboration tools




The Perks:


* 100% remote work

* Competitive pay

* Comprehensive health, wellness and career benefits package

* Trust, autonomy, empowerment




This is just scratching the surface -- we're a fun team of people who love what we do!  If this sounds good so far then reach out and we'll share the details.

Skills & Requirements

We're looking for someone who can comfortably work on whole features/stories independently.  You should be strong on the front-end development (CSS, HTML, React, Angular) and equally strong on the backend doing API design, building NodeJs services in a serverless/cloud environment.

Required skills/experience:


* Strong understanding of modern JavaScript (ES6+), CSS and HTML concepts

* Demonstrable experience with ReactJs and NodeJs

* 3+ years web app development experience

* 2+ years of front-end development (HTML, CSS/SASS, etc)

* 2+ years of NodeJs experience

* Fluency in Git, GitHub and source code management concepts




Bonus skills/experience:


* Social Media APIs (Facebook, Twitter, etc)

* Serverless framework (AWS Lambda) experience

* Microservices and/or SOA

* Previous remote work experience




Working Remote:


* This is a 100% remote position, communication and self-direction are incredibly important

* You'll need a dedicated workspace (with a door)

* You must have a reliable high-speed internet connection (collaboration requires bandwidth)



See more jobs at Socialnewsdesk

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

00W

Senior Web Developer For Top Global Start Up 100

Windsor Resources
dev web dev senior digital nomad 4 days agoApply

Job Description

TROV.COM is looking for Top Web Developers who have strong skills in REACT/REDUX. POSITION IS 100% REMOTE.

As a Senior Web Developer, you will have the opportunity to participate in every aspect of the software development lifecycle, including estimation, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. 

You will exhibit a variety of skills including:


* Communication with colleagues and collaboration with engineering, product management and marketing teams

* Must be able to work independently, as well as participating as a key player of a team creating and developing from ideas and tools from scratch

* Experience in maintaining and designing complex web applications

* The ability to communicate clearly and effectively with all parts of the business

* The ability to bring together different perspectives and opinions to come to a common approach

* Knowledge of coding best practices for both client and server development

* Understanding of quality attributes and tradeoffs

* Excellent JavaScript skills

* Strong experience with ReactJS and Redux

* Working experience with Node.js

* Passion for writing clean, maintainable, and testable code

* Experience with HTML, CSS and Sass/LESS

* Ability to translate a PSD file to HTML5/CSS markup

* Deep understanding of development tool chains, including Npm, Gulp and Webpack

* Significant experience interacting with, designing and implementing RESTful APIs

* Deep expertise and hands on experience with Web Applications and programming languages such as  JQuery, Angular.JS and API's.

* Mastery of Git, GitHub and Gitflow

* An account on GitHub with compelling code

* Experience with cloud computing providers such as Amazon Web Services

* Bachelor’s degree in Computer Science, Software Engineering, or related field




You will have experience:


* Candidate must have a strong understanding of UI, cross-browser compatibility, general web functions and standards.

* Excellent communication, presentation and organizational skills

* Computer Science degree or in a related field and a minimum 5+ years of professional experience

* JavaScript, JQuery, Angular.JS, HTML5, CSS, CSS3, Web Programming Skills, E-Commerce, Teamwork, Verbal Communication, cross-browser compatibility, Web User Interface Design (UI), Security Principles, Object-Oriented Design, REST Web Services, API's

* Strongly desired: JAVA,C#, ASP.NET




You will stand out from the crowd if you have experience with:


* Working with globally dispersed teams

* Lean methods and systems thinking

* Software development with C#, ASP.NET

* Client application development (mobile web, iOS, Android)



See more jobs at Windsor Resources

How do you apply?

Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here!

When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.