Jobs by tag: "customer-support"

Job Description

SpiderOak\n\nWe want to change the world, and we’ve already done it once. SpiderOak has been building encrypted software since before the first iPhone was released.\n\nSpiderOak is committed to building secure and reliable software that protects our customers’ data. Our approach is fundamentally different from most mainstream security companies. Instead of adding layers of security on top of an insecure system, we build software that is inherently secure.\n\nHow are we different?\n\nSpiderOak builds need-to-know technology that supports customers working in hostile environments. Traditional systems trust IT infrastructure to maintain the whole security system, even though the news is rife with evidence that this model does not work. Our software combines end to end encryption with a distributed ledger (aka Blockchain) technology to offer best-in-class security with no backdoors.\n\nThe Distributed Ledger, SpiderOak Model\n\nA distributed ledger approach can provide compartmentalization of data that does not suffer from a single point of failure and is both fast and cost-effective. Compartments are defined using an irrefutable distributed ledger, enabling complete confidence in who is allowed to participate. Once the list of allowed users is defined, it becomes easy for those parties to negotiate shared encryption keys to secure the data being collaborated on.\n\nOur approach allows for the instant provisioning of cryptographically secure collaboration spaces for use in scenarios where certainty about who has access to that space is a mission requirement.\n\nAbout SpiderOak Engineering\n\nOur Engineering team is comprised of passionate and creative people who are committed to the premise that complexity is the enemy of security. The problem of security will not be solved by layering on more band-aids, e.g. firewalls, packet inspection, two-factor authentication, etc… these actually add complexity by increasing the attack surface. We take a fundamentally different approach by removing the need to trust your infrastructure or your admins through the combination of\n\n\n* Zero-trust systems and applied cryptography\n\n* Distributed ledger\n\n\n\n\nOur platform and applications – built on Go – enable our customers to collaborate and communicate securely, and we’re looking for growing the team to help us turn this ambitious vision into reality. Our culture is focused on productivity and creativity, and we’re committed to collaboration with our colleagues across the organization.\n\nJob Description\n\nRather than bore you with a long description, let’s cut to chase: your job is to implement distributed services in Go. Some of the specifications will be already written, but others will require you to design new services in partnership with our Security Architects. Additionally, you will iterate over our current codebase to improve it and fix bugs.\n\nExperience & Skills\n\nSimply put: you need prior experience in developing in Go. You also should have a desire to work with remote, distributed teams.\n\nNOTE: Given the nature of our work, candidates must be US Citizens residing in the United States.

Job Description

SpiderOak\n\nWe want to change the world, and we’ve already done it once. SpiderOak has been building encrypted software since before the first iPhone was released.\n\nSpiderOak is committed to building secure and reliable software that protects our customers’ data. Our approach is fundamentally different from most mainstream security companies. Instead of adding layers of security on top of an insecure system, we build software that is inherently secure.\n\nHow are we different?\n\nSpiderOak builds need-to-know technology that supports customers working in hostile environments. Traditional systems trust IT infrastructure to maintain the whole security system, even though the news is rife with evidence that this model does not work. Our software combines end to end encryption with a distributed ledger (aka Blockchain) technology to offer best-in-class security with no backdoors.\n\nThe Distributed Ledger, SpiderOak Model\n\nA distributed ledger approach can provide compartmentalization of data that does not suffer from a single point of failure and is both fast and cost-effective. Compartments are defined using an irrefutable distributed ledger, enabling complete confidence in who is allowed to participate. Once the list of allowed users is defined, it becomes easy for those parties to negotiate shared encryption keys to secure the data being collaborated on.\n\nOur approach allows for the instant provisioning of cryptographically secure collaboration spaces for use in scenarios where certainty about who has access to that space is a mission requirement.\n\nAbout SpiderOak Engineering\n\nOur Engineering team is comprised of passionate and creative people who are committed to the premise that complexity is the enemy of security. The problem of security will not be solved by layering on more band-aids, e.g. firewalls, packet inspection, two-factor authentication, etc… these actually add complexity by increasing the attack surface. We take a fundamentally different approach by removing the need to trust your infrastructure or your admins through the combination of\n\n\n* Zero-trust systems and applied cryptography\n\n* Distributed ledger\n\n\n\n\nOur platform and applications – built on Go – enable our customers to collaborate and communicate securely, and we’re looking for growing the team to help us turn this ambitious vision into reality. Our culture is focused on productivity and creativity, and we’re committed to collaboration with our colleagues across the organization.\n\nJob Description\n\nRather than bore you with a long description, let’s cut to chase: your job is to integrate our client-side Go and HTML app into native mobile operating system APIs. Integration examples currently include: networking, crypto, key store, file management, and push notifications… but the list might grow as the user needs evolve.\n\nExperience & Skills\n\nSimply put: you need prior experience in building apps for iOS and/or Android. You also should have a desire to work with remote, distributed teams.\n\nNOTE: Given the nature of our work, candidates must be US Citizens residing in the United States.

Job Description

WORKBAR:\n\n\nWorkbar is a growing network of coworking locations in Greater Boston connected through a proprietary technology platform. We are a collection of vibrant and buzzing workspaces shared by a diverse community of professionals ranging from start-ups to small businesses to enterprise companies. What results is an inspiring, high-energy place to work and collaborate.\n\n\nWe are leading the way on defining how workspace is purchased and functions in today’s mobile, on-demand economy - for individuals and large companies alike. Workbar is accelerating its expansion within New England and into new markets. We are headquartered directly across from South Station, with many locations throughout the Greater Boston region.\n\n\nVisit www.workbar.com to learn more.\n\n\nABOUT THE ROLE\n\nWorkbar is seeking a full-stack Rails developer to work with our software team in designing, building, testing, and operationalizing Workbar’s home grown software platform.  The platform, known as Wobbe, is the backbone that 1) helps our members make the most of their Workbar experience through functional use and networking tools, while also 2) enabling facility operators to run their spaces with ease.\n\n\nThe ideal candidate will be flexible and have start up experience.\n\n\nResponsibilities:\n\n\n\n* Work with the current Web Development team to:\n\n\n* Create best practice guidelines and managing the team to those standards\n\n* Pair with developers to collaborate on feature development\n\n* Participate in code reviews to help the team learn from one another\n\n* Develop\n\n\n\n\n\n* React to customer and business requests by continually evolving our product\n\n* Improve the performance, scalability, and security of our production systems\n\n* Automate our infrastructure and software delivery lifecycle\n\n* Develop outstanding code that delivers what the business is looking for\n\n\n\n\n\n\n\n\n\n\nABOUT YOU:\n\n\nTechnical Skills\n\nArchitecture. You are comfortable working with your team to craft a design: choosing the appropriate technology – either built in-house or off-the-shelf for integration - and designing a solution that answers the problems at hand while staying within constraints. You possess an understanding of fundamental design principles behind a scalable and secure application.\n\n\nCoding. We’re looking for a breadth of experience including:\n\n\n\n* 5+ years of professional web development experience using Ruby on Rails\n\n* Experience with TDD best practices, particularly using Rspec and Capybara\n\n* Solid understanding of JavaScript, HTML, and CSS with a particular emphasis on modern front-end frameworks like Stimulus, Vue, or React\n\n* Experience with commercial software development. You have built and supported products that were sold, shipped, and supported.\n\n* Proficiency with SQL and relational databases\n\n* Knowledge of payment platforms is a big plus\n\n* Road map development experience\n\n\n\n\n\nDevOps. Every developer at Workbar is responsible for the stability, reliability, and security of the code they ship and the platform it runs on. You should feel at home working with Amazon Web Services, particularly EC2, RDS, and S3.\n\n\nSoft Skills\n\nYou are flexible, open-minded, and love a challenge. You enjoy working with a team to help each other to improve and grow.  You are open to constructive criticism and are comfortable giving it.

Job Description

for a full stack developer to take the lead on an existing project. The project is almost finished but has significant bugs. \n\n\n- Backend APIs Ruby on Rails\n- Frontend React JS + Redux

Job Description

ntext is a rapidly growing consulting company in the heart of downtown San Francisco. We specialize in Lean Security: a methodology to consistently apply DevSecOps strategies, leading organizations to build better, safer software through hands-on technical and management consulting. . We are a group of engineers who live and breathe Agile Infrastructure, Systems Automation, Cloud Orchestration, and Information & Application Security. Our client is seeking a Senior Go Developer to work remotely with some limited travel to their San Francisco offices. The assignment will last a minimum of 6 months, with the possibility of an extension. This is a Full-Time opportunity with our company, and you will be able to work with an assortment of clients once the project is complete. As a New Context Engineer, you will provide technical leadership with a hands-on approach. Our clients look to us to guide them to a solution that makes sense for them, and you should expect to provide thought leadership, design, and implement that solution.  Expect to heavily use Open Source software to take on challenges like delivery of highly secured containers, management of IoT devices or building Big Data ecosystems at petabyte scale and beyond. You will utilize our core methodologies - Agile, Lean, TDD and Pair Programming - to implement robust and reliable systems for our clients.  We foster a tight-knit, highly-supportive environment where there are no stupid questions. Even if you may not know the answer immediately, you'll have the entire company supporting you via Slack, Zoom, or in-person. We also host a daily, all-company stand-up via Zoom, and a weekly company Retro, so you won't just be a name on an email.  At New Context, our core values are Humility, Integrity, Quality & Passion! Our employees live these values every single day. \nWho you are:\n\n\n\n* Developer with 4+ years work experience in a Software Development, application development or DevOps role;\n\n* Fluent in Go; \n\n* Experienced in API design/development, testing, and authentication/authorization strategies for applications.\n\n* A believer in automated tests and their role in software engineering;\n\n* Familiar with Open Source web technologies, especially Docker, Kubernetes, GitLab, and/or the HashiCorp suite;\n\n* An excellent communicator, able to deliver project status and explain technical elements to non-technical audiences;\n\n* Able to think on your feet and learn quickly on-the-job in order to meet the expectations of our clients;\n\n* A great teammate and a creative and independent thinker.\n\n\n\n\n\n\n Bonus points if you are:\n\n\n* Experienced with GCP administration;\n\n* Happy and effective in a consulting role;\n\n* Experienced working with external clients and customers\n\n* Able to translate complex concepts to business customers\n\n\n\n\nTechnology we use: We tailor solutions to our customers. You might work on projects using any of the following technologies:\n\n\n* Automation: HashiCorp Product Suite (Terraform, Packer, Vault, Consul, Vagrant), Chef, Puppet, Ansible, Salt, Automated Testing\n\n* Containerization Ecosystem: Kubernetes, Docker, Mesosphere, Rancher, CoreOS \n\n* Cloud & Virtualization: AWS, GCP, Azure, OpenStack, Cloudstack, kvm, libvirt\n\n* Tools: GitLab, Jenkins, Atlassian Suite, Pivotal Tracker, Git, \n\n* Monitoring: SysDig, DataDog, AppDynamics, New Relic, Sentry, Nagios, Prometheus\n\n* Databases/Datastores: Cassandra, Hadoop, Redis, PostgreSQL, MySQL\n\n* Security: Compliance Automation, Application Security, Firewalls, OSSEC, AuthN and AuthZ\n\n* Languages: Ruby, Python, Go, JavaScript\n\n\n\n\nWe are committed to equal-employment principles, and we recognize the value of committed employees who feel they are being treated in an equitable and professional manner. We are passionate about finding ways to attract, develop and retain the talent and unique viewpoints needed to meet business objectives, and to recruit and employ highly qualified individuals representing the diverse communities in which we live, because we believe that this diversity results in conversations which stimulate new and innovative ideas. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance, and business needs. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. \n\n