Jobs by tag: "Harvest"
0 | 0 | HHarvest ExpertHarvestCustomer SupportAnywhere in the World | Apr 23, 2022 | Apply | Job DescriptionDisclaimer: Don't judge us too quickly! We've made some intentional typos and grammatical errors in this job post. See application requirements for more info. About Harvest Harvest is an independent software company making tools that help businesses run more smoothly. For the past 16 years, our customers have relied on our products as a critical part of their day-to-day operations. They’re the reason we’re still in business and we owe it to them to deliver legendary support, provided by our Harvest Experts: wicked-smart human being, empathetic problem-solvers, and patient troubleshooters. The Harvest team started as a team of 3 and grew slowly to today’s current total of 74 lovely faces. Always a remote-first company, were now completely remote and hire the best people for the job, no matter where they may call home. We work hard to make sure everyone feels included and heard. And we offer great benefits, including individual performance and company bonuses, a generous vacation policy, paid parental leave, and much more. Our support team is looking to add two new teammates to our roster—one to work Saturday-Wednesday and one to work Monday-Friday. In either position you'll get the same great benefits and time off as the rest of the team, just working an different set of days! --------- What’s the job, and why is it so gosh-darned great? As an Expert, you’ll spend your days helping our customers make the most of their time by getting the most out of our products. We’re the human face of the company and have a deep understanding of our products and our customers. You’ll also be a critical partner to our developers to help them understand and analyze where customers are having issues. To deliver the fast, comprehensive, and personal support our customers expect (and deserve), you’ll need to be thoughtful, curious, and a real stickler for details. There’s more below on the nitty-gritty of the role, but here’s the short version:
Not to brag, ahem, but this is a really awesome, full-time job. The benefits are great, the working arrangements are flexible, and your coworkers are all crazy-smart, determined, and kind. Who should apply? You, probably. You don’t need a background in tech. You just need to be a kind and curious problem solver, and a crazy-good writer. What makes our team great are the unique experiences and perspectives each of us brings to the table. Our customers aren’t all the same, so why should we be? If your empathy muscles are strong and your comma splice game is locked down, you belong here. Don’t believe me? Our previous hires for the role include a dog walker, a German translator, and an art curator. One more thing, and this is a big deal: if you are a member of a group that is historically underrepresented and disadvantaged in tech (and society generally), please know that we welcome your application with open and enthusiastically-waving arms. We want to meet you! And while we’re on the topic, if you don’t celebrate people’s differences and don’t value the contributions of those who don’t look, sound, or act like you, Harvest isn’t going to be a good fit. When we come to work, we bring our full selves because that contributes to both the vibrancy and richness of our team. So if you want to work here, you should be actively excited about working with a group of people who strive to be inclusive. Note that this is an entry level position, and while you’re becoming a true Expert, you’ll spend the majority of your time directly helping our customers. That said, there is plenty of room to grow here! Depending on your motivation, experience, and skill development, potential paths for future growth include writing documentation, working as a partner in a development cycle, or other Support-related projects. We encourage both seasoned support professionals and those new the industry to apply! What will your life be like? (SPOILERS: pretty great, but not always a piece of cake)
Requirements
How to apply
Please include the following with your application
Benefits At Harvest, our compensation consists of three main components:
See more jobs at Harvest How do you apply?Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! | ||
1 | 0 | HHarvest ExpertHarvestMarketing | Feb 15, 2019 | Apply | Job DescriptionDESCRIPTION Disclaimer: Don't judge us too quickly! We've made some intentional typos and grammatical errors in this job post. See our "When You Apply" section for more info. About Harvest Harvest is an independent software company making tools that help businesses run more smoothly. For the past 13 years, our customers have relied on our products as a critical part of their day-to-day operations. They’re the reason we’re still in business and we owe it to them to deliver legendary support, delivered by our Harvest Experts: wicked-smart human being, empathetic problem-solvers, and patient troubleshooters. The Harvest team started as a team of 3 and grew slowly to today’s current total of 55 lovely faces. Though we have an office in NYC, we hire the best people for the job no matter where they may call home. We work hard to make sure everyone feels included and heard. And we offer great benefits, including a profit-sharing bonus, a generous vacation policy, and much more. --------- What’s the Job, and Why Is It So Gosh-Darned Great? As an Expert, you’ll spend your days helping our customers make the most of their time by getting the most out of our products. We’re the heroes on the frontline and have a deep understanding of our products and our customers. You’ll also be a critical partner to our developers to help them understand where customers are having issues. To deliver the fast, comprehensive, and personal support our customers expect (and deserve), you’ll need to be thoughtful, curious, and a real stickler for details. There’s more below on the nitty-gritty of the role, but here’s the short version:
Not to brag, ahem, but this is a really awesome, full-time job. The benefits are great, the working arrangements are flexible, and your coworkers are all crazy-smart and kind. Who should apply?
You, probably. You don’t need a background in tech. You just need to be kind, curious, and a crazy-good writer. What makes our team great are the unique experiences and perspectives each of us brings to the table. Our customers aren’t all the same, so why should we be? If your empathy muscles are strong and your comma splice game is locked down, you belong here. Don’t believe me? Here’s proof that you don’t need to know the difference between JavaScript and Python (but think they might be related to coffee beans and giant snakes that eat people). Our previous hires for the role include a dog walker, a German translator, an art curator, and a Tiffany. Tiffany defies description. One more thing, and this is a big deal: if you are a member of a group that is historically underrepresented and disadvantaged in tech (and society generally, tbh), please know that we welcome your application with open and enthusiastically-waving arms. We want to meet you! And while we’re on the topic, if you don’t celebrate people’s differences and don’t value the contributions of those who don’t look, sound, or act like you, Harvest isn’t going to be a good fit. When we come to work, we bring our full selves because that contributes to both the vibrancy and richness of our team. So if you want to work here, you should be actively excited about working with a group of people who strive to be inclusive. What will your life be like? (SPOILERS: pretty great, but not always a piece of cake)
REQUIREMENTS
When You Apply
Please apply by March 8, 2019, for consideration in this round of hiring.
See more jobs at Harvest How do you apply?Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! |