Jobs by tag: "AgencyAnalytics"
1 | 0 | Senior Graphic DesignerAgencyAnalyticsDesignAnywhere in the World | 10 months ago | Apply | Job DescriptionOur marketing team looking for an experienced senior graphic designer and branding expert to lead the graphic design team. You will work closely with our marketing team and our graphic designer to design marketing graphic materials, such as infographics, social images, ad banners, and other graphics. You will also work with the web team and the UX team to improve the user experience on our website. This position is 100% remote and only eligible for those who are authorized to work in Canada. Key Responsibilities
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1 | 0 | Customer Support Specialist (EU)AgencyAnalyticsCustomer SupportEurope Only | 11 months ago | Apply | Job DescriptionWe're seeking an experienced customer support champion to join a department that has a stellar internal and external reputation for customer support. Our team provides world-class 24/5 support via Intercom live chat to tens of thousands of digital marketing experts worldwide. We're specifically seeking someone with a strong background in live chat SaaS customer support, preferably with knowledge of digital marketing and/or SEO. If you are high on emotional intelligence, love learning new technology, great at problem-solving, and know exactly how to delight customers at every interaction, we want to hear from you. You'll join a small, tight-knit, and highly committed 13-person team that is passionate about helping customers reach their business goals, and passionate about growing our product. Like our customers, our team is global, and we enjoy a fully remote yet highly connected work environment: The culture is friendly, open, and collaborative, with regular Slack conversations, Zoom meetings, and shared projects. The timezone for this role is business hours in GMT+1 or GMT+2 time. Key Responsibilities
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1 | 0 | Director of Customer SupportAgencyAnalyticsCustomer SupportCanada Only | Mar 23, 2023 | Apply | Job DescriptionWe’re looking for a Director of Customer Support to lead a growing 13-person team. You’ll step into a department that has an absolutely stellar reputation for customer support, both internally and externally (don't take our word for it: read what our customers say about us on places like g2.com). Our Customer Support team provides 24/5 live chat support to tens of thousands of digital marketing professionals who use our platform worldwide. As Director of Customer Support, you’ll report to the VP of Customer Success, working to ensure world-class customer service, fulfill departmental and company goals, and support a growing and talented team of staff. Like our customers, our team is global, and we enjoy a fully remote yet highly connected work environment: The culture is friendly, open, and collaborative, with regular Slack conversations, Zoom meetings, and shared projects. Outside of your department, you’ll work alongside senior team members from Customer Success, Sales, Marketing, Product, and Engineering. As a growing company, a key priority is to continually put processes and structures in place to ensure the department scales smoothly, while maintaining world-class customer service for our users. If you have experience scaling teams and processes, we want to hear from you. We place a high priority on creating a positive, nurturing, and collaborative team environment: We're specifically looking for someone with a proven track record of coaching staff members to achieve their best, and someone who knows how to rally a team to foster a tight-knit environment that crushes KPIs and wows customers. This position is 100% remote and only eligible for those who are authorized to work in Canada. The time zone for the role is Canada Eastern Time. Key Responsibilities
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See more jobs at AgencyAnalytics How do you apply?Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! | ||
1 | 0 | SaaS Revenue Operations ManagerAgencyAnalyticsCustomer SupportCanada Only | Feb 15, 2023 | Apply | Job DescriptionWe're seeking a key player to work within a team spanning Marketing, Sales, and Customer Success, with the aim of amplifying the data, processes, and technologies that power these teams. The Revenue Operations Manager is a HubSpot operations expert with a data analyst mindset and a keen awareness of the full customer journey. The ideal candidate is experienced in data management as well as expanding Customer Success, MarTech, and SalesTech stacks. You will play a key role in the success of our customer engagements, marketing programs, and sales processes, handling tactical operations and contributing to strategies that drive our SaaS revenue engine. We're looking for someone highly detail-oriented, data-driven, and relentlessly process-focused. See more jobs at AgencyAnalytics How do you apply?Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! | ||
1 | 0 | Customer Support Specialist (EU)AgencyAnalyticsCustomer SupportEurope Only | Feb 7, 2023 | Apply | Job DescriptionWe're seeking an experienced customer support champion for our highly successful SaaS application. This isn't your typical "customer service" position. You'll be joining a small, tight-knit, and highly committed team that is passionate about helping customers reach their business goals, and passionate about growing our product. Almost all of your customer correspondence will be done using Intercom. No phone calling required. It is highly preferable that you have a background in SEO or digital marketing so you can understand our customers and their goals. When we say this isn't your typical "customer service" position, we mean it: This is an opportunity to join a fast-growing and industry-leading company. We're specifically looking for versatile people with a mixed skill set, who can grow into higher-level roles in the medium to long term. Skills, interests, or proven experience related to content writing and creation, product management, customer success, churn management, SEO, digital marketing, entrepreneurship or similar will be highly valued. We listen to employees, we allow them to take initiative, and we provide full training and support along the way. Key Responsibilities
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See more jobs at AgencyAnalytics How do you apply?Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! |