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1		0	Online Data Analyst - USA TELUS International AI INC Non Tech USA Only		4 days ago	Apply	Job Description Ideal Candidate: Candidates for this position will need to have good research skills and a strong understanding of local and national information. Cultural, geographical, social media and current affairs knowledge are important in this role. Job Requirements: Fluency in English is essential You must be living in the United States for the last 2 consecutive years Working knowledge of local and national geographical areas You must pass an open book online evaluation to demonstrate capability of reading and applying the guidelines Experience/know-how of using online maps, search engines and website research. You must have familiarity with current and historical business, media, sport, news, social media and cultural affairs in the United States. Access to and use of a broadband internet connection and associated computer and software to perform the work, all provided at your own expense Benefits: Flexible Hours to work around home life Better Work-Life Balance Remote work & Location Independence Positive Environmental Impact See more jobs at TELUS International AI INC How do you apply? Apply for this Job Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
1		0	C Customer Support Engineer Chili Piper Customer Support Anywhere in the World Verified		4 days ago	Apply	Job Description *Currently only hiring in the GMT+4 to GMT+10 time zones* Chili Piper is a B2B SaaS startup. Our product helps clients turn inbound leads into qualified meetings instantly, helping revenue teams connect to buyers faster. Think Calendly. Except way better. Way more powerful. And with customers like RingCentral, Airbnb, Square, Intuit, Spotify, Twilio, and many other cool logos. We’re growing fast. And we don’t mean that in the cliche way. We are sitting on a fresh round of funding, and are ready to take over the world (in the most civil and appropriate way possible, of course). Job Description The goal of the Customer Support Team is to be the voice of our customers and drive change. You’ll be the closest to the customer and interacting with them daily, so we’re leaning on you to identify and advocate for how we can keep improving the customer experience. *What You'll Do* Learn how Chili Piper works and why our customers use it Shadow colleagues, learn best practices for what makes CP Customers successful Resolve customer questions in chat, email, and over zoom Master your knowledge of the Chili Piper product and have a deep understanding of how our customers use Chili Piper to achieve their goals Juggle customer conversations while maintaining five-star customer service standards Work closely with customers and our product team to help ship changes that reduce the number of product-related questions Own swift resolution of technical issues on behalf of our customers by partnering with the product team. This includes identifying, escalating, and suggesting solutions in order to drive a successful outcome Be consistently hitting and exceeding your customer experience goals Browse through logs to find specific events Replicate behaviors or bugs Keep an eye on critical issues and alert the engineering team *Who You Are* Personable, kind, and you love helping customers Curious, motivated, and you love problem solving A team player. You are very comfortable asking for help and always ready to help others Qualifications *What We're Looking For* Experience with CSS/HTML/Javascript & REST API’s Experience with Support ticketing software (Zendesk, Helpscout, Intercom, etc….) Experience with logs (AWS, Google Cloud, Graylog) General knowledge about APIs and endpoints Experience with JIRA 3+ years in software (SaaS) customer support Salesforce Admin Certified a plus Marketo, Hubspot, Pardot, or Eloqua certified a plus Must be able to work in the GMT+4 to GMT+10 time zones *Additional Skills* Passion for Chili Piper Values of Help, Innovate, Have Fun Thrive in a fast pace environment with ability to prioritize and multi-task on the fly Resourcefulness, creativity and strategic thinking for troubleshooting problems Self motivated and self-directed; Fast learner Strong English communication and documentation skills Ability to work in a dynamic environment in which the requirements are not always well defined and priorities change frequently Strong attention to detail and documentation Comfortable in supporting and working with global customers across many time zones See more jobs at Chili Piper How do you apply? Apply for this Job Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
0		0	A Senior Software Development Engineer - Mobile Games (Remote) A Thinking Ape Entertainment Ltd Software Development USA Only		4 days ago	Apply	Job Description Time zones: PST (UTC -8) Check out *this video* to hear why our senior engineers like working at A Thinking Ape. Who we are A Thinking Ape builds communities through mobile games with emergent social play and original IP. We released our first game in 2009 and have been profitable and growing every year since. We are a bottom-up-driven company of small teams exercising product ownership and data-driven decision-making. Our portfolio of games is growing, and with it, our ability to provide for more communities. The team Our Live Operations team is dedicated to an evolving mobile game experience. Each day is different as the team responds to product metrics and player communities. In addition to creating and releasing new content and running successful in-game events, the Live Ops team also delivers new game experiences and tools that make our games easier to manage. The role As an senior Live Ops software engineer, you’re integral to the ongoing success of our live mobile games. You work closely with Designers and Artists to develop performant and scalable game experiences shared by massive amounts of concurrent users. You’re a master of observability, and able to identify and resolve issues before they become problems. You enjoy being an active contributor in product decision-making, and have a significant impact on a player experience shared by millions of people around the world. Things you will work on The technical design and development of game experiences, backend capabilities, and support tooling for our growing mobile games Application performance testing and monitoring to ensure positive player experiences Involvement in every aspect of product development, from design to implementation to playtests to metrics analysis Maintenance of a build and release schedule for client updates The creation of tools to automate and optimize processes across disciplines, such as player management tools for the community team, data pipeline optimizations for game designers, or content pipeline tooling for the art team The tech Our clients are built with Unity, and our backends use a microservice architecture, built predominantly with Python and MySQL. We make heavy use of Kafka, Redis, and Memcached. We choose the best technologies suitable for our systems to perform their tasks and to scale as we need them. For service observability, we rely on open-source tools such as Grafana, Sentry, ELK stack (Elasticsearch, Logstash, Kibana), Graphite, and Prometheus. We constantly strive to improve our monitoring and alerting for early detection of any incidents or performance problems and to ease their root cause analysis What we are primarily looking for Data-driven tech generalists with full-stack engineering experience Experience working on a live product at scale A track record of delivering scalable backend services and/or performant mobile client systems Product-mindedness and a willingness to take ownership over complete end-user experiences Excellent communication skills; able to share thoughts and ideas clearly in code and writing Experience using observability tools for metrics-based decision-making You have an interest in and play mobile games Other things we are looking for Experience with event-driven architectures, distributed systems, and database optimization Extensive experience whiteboarding, diagramming and communicating highly-scalable architectures Experience building Unity-based mobile games An understanding of mobile live-ops architectures and content pipelines Remote first We have committed to a remote first approach with optional access to our studio in Vancouver. Our intention was to use 2021 as the foundational year to develop our remote excellence and help shape the future of ATA. This means our roles are currently open to candidates who can work in Canada or USA between the core hours of 11am - 4pm PST. We are open to help relocate the successful candidate to Canada. While everyone on our team is different, to thrive here you should: Be self motivated, take pride in your work and enjoy huge amounts of ownership Set aside your ego and have wonderful arguments with your coworkers in order to create something better than any one person could individually Challenge your own assumptions and use data to make decisions whenever possible Be passionate about teaching others what you know and continuing your own growth every day Not be afraid to fail–you experiment and learn from your mistakes What’s in it for you? Challenging problems, a strong collaborative team, and supportive leadership. Ownership over technical solutions and involvement in product decision-making. A flexible and inclusive environment, including whatever equipment you need to do your best work. A competitive compensation package that also includes budgets for health and professional development. A healthy review culture and team alignment towards engineering excellence. Regular syncs with your manager, transparent leadership, and a direct hand in your professional growth. Our commitment to inclusion We build communities. To do this to the best of our abilities, we need a workforce that reflects the diverse player communities we serve. We believe a variety of perspectives and experiences allows us to make better decisions and understand the needs of our players. We work hard to create an environment where everyone, from any background, can do their best work and feel like they belong at ATA. Please consider applying even if you don't meet every qualification and let us know if you require any accommodations or support during the recruitment process. Discover more Check out our story to find out how we got to where we are today, and learn about our culture by following @athinkingape on social. You can also listen to Kenshi Arasaki, ATA CEO & Co-Founder, talk about what it’s like to work here. See more jobs at A Thinking Ape Entertainment Ltd How do you apply? Apply for this Job Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
1		0	Senior Full-Stack Developer Toptal Non Tech Anywhere in the World		4 days ago	Apply	Job Description *Design your full-time freelance career as a top freelance developer with Toptal.* Freelance work is defining developer careers in exciting new ways. If you’re passionate about finding rapid career growth potential working with leading Fortune 500 brands and innovative Silicon Valley startups, Toptal could be a great fit for your next career shift. Toptal is an elite talent network made up of the world’s top 3% of developers, connecting the best and brightest freelancers with top organizations. Unlike a 9-to-5 job, you’ll choose your own schedule and work from anywhere. Jobs come to you, so you won’t bid for projects against other developers in a race to the bottom. Plus, Toptal takes care of all the overhead, empowering you to focus on successful engagements while getting paid on time, at the rate you decide, every time. Our sophisticated screening process makes sure you are provided with top clients without additional overhead, as well as assistance in maximizing the potential of your full-time freelance career. Joining the Toptal network also gives you access to technical training programs, mentors, and coaching programs, so you can connect with a global community of experts like you to share peer-to-peer knowledge and expand your network globally. As a freelance developer, you can become a part of an ever-expanding community of experts in over 120 countries, working remotely on projects that meet your career ambitions. That’s why the world’s top 3% of developers choose Toptal. Developers in our elite network share: English language proficiency 3+ years of professional experience in software development Solid experience with React.js, Ruby on Rails, Go or/and Node.js is a strong advantage Project management skills A keen attention to detail Experience with system architecture or leading a software team is a strong advantage Full-time availability is a strong advantage Curious to know how much you could make? Check out our developer rate calculator: https://topt.al/BGcrNP If you’re interested in pursuing an engaging career working on full-time freelance jobs for exclusive clients, take the next step by clicking apply and filling out the short form: https://topt.al/MbcZDV See more jobs at Toptal How do you apply? Apply for this Job Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.
1		0	Senior Front-End Developer Toptal Non Tech Anywhere in the World		4 days ago	Apply	Job Description *Design your full-time freelance career as a top freelance developer with Toptal.* Freelance work is defining developer careers in exciting new ways. If you’re passionate about finding rapid career growth potential working with leading Fortune 500 brands and innovative Silicon Valley startups, Toptal could be a great fit for your next career shift. Toptal is an elite talent network made up of the world’s top 3% of developers, connecting the best and brightest freelancers with top organizations. Unlike a 9-to-5 job, you’ll choose your own schedule and work from anywhere. Jobs come to you, so you won’t bid for projects against other developers in a race to the bottom. Plus, Toptal takes care of all the overhead, empowering you to focus on successful engagements while getting paid on time, at the rate you decide, every time. Our sophisticated screening process makes sure you are provided with top clients without additional overhead, as well as assistance in maximizing the potential of your full-time freelance career. Joining the Toptal network also gives you access to technical training programs, mentors, and coaching programs, so you can connect with a global community of experts like you to share peer-to-peer knowledge and expand your network globally. As a freelance developer, you can become a part of an ever-expanding community of experts in over 120 countries, working remotely on projects that meet your career ambitions. That’s why the world’s top 3% of developers choose Toptal. Developers in our network share: English language proficiency 3+ years of professional experience in software development Solid experience with React.js is a strong advantage Project management skills A keen attention to detail Experience with system architecture or leading a software team is a strong advantage Full-time availability is a strong advantage Curious to know how much you could make? Check out our developer rate calculator: https://topt.al/dwc7v2 If you’re interested in pursuing an engaging career working on full-time freelance jobs for exclusive clients, take the next step by clicking apply and filling out the short form: https://topt.al/jmc7Q3 See more jobs at Toptal How do you apply? Apply for this Job Please reference you found the job on our Jobsite as thank you to us, this helps us get more companies to post here! When applying for jobs, you should NEVER have to pay to apply. That is a scam! Always verify you're actually talking to the company in the job post and not an imposter. Scams in remote work are rampant, be careful! When clicking on the button to apply above, you will leave Remote OK and go to the job application page for that company outside this site. Remote OK accepts no liability or responsibility as a consequence of any reliance upon information on there (external sites) or here.

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