Job Description

• Lead a small team of 3-5 software engineers to build out features as they come down our product roadmap
• Ensure the timely delivery of projects and remove blockers as they arise
• Collaborate with other managers and leads to identify and implement technical solutions to improve the performance, reliability, and quality of the SchooLinks Platform
• Triage, prioritize and manage the resolution of production issues and customer escalations as needed, to ensure optimal resolution
• Working with engineering leadership to recruit, screen, and develop new engineering talent to grow your pod
• Provide guidance and coaching on your team career paths in support of their professional development
• Ensure your team is maintaining good technical hygiene code quality, automated testing, and other engineering best practices

• At least 2 years of management experience leading successful software engineering teams
• At least 5 years of IC engineering experience
• 4+ years experience working with Django and React
• Experience with asynchronous task management (Celery preferred)
• Solid fundamentals in relational databases such as MySQL
• Experience solving challenging technical problems
• Team-first, customer focus, and quality first mindset
• Strong communication and team-building skills

• Competitive Salary
• Part of a remote-friendly company
• Flexible working hours and healthy asynchronous working practices
• Long term employment with considerations for promotion and raises every 6 months
• For US-based candidates:
  • Full health (healthcare, vision, dental, ClassPass, etc.)
  • Company 401k Program with up to 1% match

Job Description

RollWorks, the B2B division of NextRoll, Inc., is seeking a Senior Strategic Customer Success Manager for our growing team. In this role, you will be instrumental in providing value to our customers, and therefore integral to growing our business. In this role you will be part of the engine of Rollworks, a small but skilled team managing the relationships and strategies of Rollworks largest and most strategic customers, which comprises a substantial portion of the business units overall revenue in a company that is both growing quickly and is profitable.

This role is open in our San Francisco, New York, Salt Lake City offices, or remote.

Our work environment is one where ambition thrives and so will you. We help every employee discover their full potential by giving them opportunities to expand their skill set and develop their career at NextRoll. Don't think you have all the skills required for this role? That's okay, we're committed to helping all of our employees learn and grow.
The impact youll make: 


You are a crucial driver of success for our most tactically complex customers. You will acquire deep product knowledge and apply your customer facing skills to make an impact on product adoption, expansion, and retention for a very valuable customer base. 

You will act as one of the primary customer contacts (along with your partner Strategic Account Manager) with a focus on driving product adoption and implementation, customer enablement of the platform and adoption of best practices, campaign management, as well as delivering value realization through reporting and analysis. 

You will liaise with different internal support teams like Product Success, Customer Insights Analysts, Product Managers, Enablement, and Ad Ops, to triage best practices to translate into consultative input to the customer, so that they are successful on our platform and with their account based strategies overall. 

You are ideally someone who is comfortable in a start-up environment where change is not only expected but embraced for the opportunities it represents. You will use your ability to stay agile without losing sight of key objectives. You will be at the center and forefront of a rapidly evolving MarTech ecosystem and the expertise you develop in this role will pay dividends for your career. 



Skills youll bring: 


5-7 years of Customer Success or AdOps experience, preferably in the adtech or account-based marketing industry

SaaS Sales or Renewal process strongly preferred, Media knowledge preferred.

Experience managing dozens of tasks simultaneously and comfortable with self-managed prioritization

Ability to coordinate and organize several internal and external stakeholders to move fast and get things done

Highly organized on different levels - from structuring customer calls / meetings / follow up, to maximizing your week, to planning your quarter

Business acumen - ability to research companies and industries to understand and relate to customers, translate this into meaningful conversation



Benefits and perks: 


Competitive salary and equity

100% employee coverage for medical, dental and vision premiums

Short and long term disability benefits at no cost to the employee

Basic life and AD&D insurance at no cost to the employee

401K Plan (Pre-tax and Roth)

Competitive salary, equity, and fully covered medical

4 weeks of paid time off and work/life balance

Up to 12 weeks of paid family leave (care for a family member, bond with a new child, etc.)

Up to 6 weeks of paid disability leave (up to 12 weeks for pregnancy disability leave)

Join a community of fellow Rollers as a member of one of our Employee Resource Groups 

Ample opportunities to volunteer with local organizations with NextRoll Gives Back



About RollWorks:

RollWorks, a division of NextRoll, offers ambitious B2B companies an account-based platform to align their marketing and sales teams and confidently grow revenue. Powered by proprietary data and machine learning, RollWorks solutions address the needs of organizations large and smallfrom those with best-in-class ABM programs to those just beginning their exploration. By empowering teams to identify their target accounts and key buyers, reach those accounts across multiple channels, and measure program effectiveness in their system-of-record, RollWorks is an indispensable platform for marketers and sellers who believe that an account-based approach is just good business. Take the lead and visit www.rollworks.com.

We are committed to building diverse teams of Rollers and are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please notify us to request accommodation.

#Location
Salt Lake City, Utah, United States

Job Description

About BRYTER

BRYTER is a young but already leading software company in decision automation. We aim to change the way people make decisions in complex and high-judgement scenarios. Our no-code building platform combines great usability with intelligent technology to enable our customers to build and to use automation applications and digital services in their day-to-day business. We help all knowledge-intense industries to make their daily business more efficient and transparent and automate whatever is burdensome and boring. Our clients are large companies, banks, consulting and law firms across the globe.

We believe that the right team can have the greatest impact. We want our team members to take responsibility, to understand the mission and, ultimately, to be happy. That is why our organization is optimized to foster employee happiness, allowing everyone to have as much ownership, autonomy and mastery as possible. Our management has successfully built, scaled and sold companies before and is eager to create an environment where everyone can grow to their full potential.

Our employees can choose to work from home or anywhere they prefer. We encourage everyone to take part in conferences, to share their suggestions across the business and to learn. Whilst we are remote-first, we have office hubs in Berlin, Frankfurt, London and NYC. Were currently looking for Remote Pre-Sales Engineers who live in or close to the UK market and speak English on a native or fluent level. BRYTER is growing fast that is why we need your support.
Being a Pre-Sales Engineer with us

We are seeking a bright, high-energy individual with a passion to learn and the ambition to be a key part of our global expansion strategy. The position as a Pre-Sales Engineer is at the heart of the Commercial team, driving the business forward and shaping the success of our customers. We are looking for a passionate team member to share our vision of bringing automation to complex, knowledge-based decision scenarios and to drive the digitization of professional services.

Ideally you will be a considerate, sharp, forward thinking, and motivated candidate with a passion for building and managing complex relationships with our exceptional customer and prospect base (including global law firms, banks, consultancies and top-tier corporates).

In this role you will become a product expert, working with our prospects on complex use cases to help them quickly and smoothly achieve their goals through our product a highly innovative no-code building platform that allows lawyers and other experts to build automated services. Youll be working with law firms or corporate legal in-house teams in your day-to-day work and will support our Sales team.

The role demands someone who is passionate about the adoption of technology in the legal space, as well as focused on consulting with global businesses to provide cutting-edge apps with BRYTER. Above all, we are looking for a strong communicator, who is able to collaborate effectively internally and externally to get things done, and able to think of creative solutions for complex business problems. We are looking for someone with a consultative mindset, a highly professional attitude and a tenacious commitment to continuous improvement. The success of our business is built on forging strong partnerships with our prospects and clients and as a Pre-Sales Engineer you will be the first point of contact for our future clients.

You will be working as part of the global Commercial team, alongside a broader team of Account Executives, Solution Engineers, and Business Consultants. Ideally, the perfect candidate for this role will have worked in SaaS business or legal field in some capacity, with a passion for technology and client service delivery.

 
Responsibilities


* Become an expert of our no-code platform and be comfortable with explaining technical concepts to a non technical audience as well as working with our world-class developers to build new product features

* Present and speak to senior decision makers from C-level down

* Support the Sales Team with deep product expertise, answering RFPs when required, conduct in depth POCs and product demonstrations

* Consult with our sales leads base located mainly in the US region, helping them to create highly innovative applications to scale their businesses with BRYTER

* Manage a number of parallel projects and pilots for prospects together with our account executives, defining their roll-out plan and seeing the projects through to completion on time and on budget

* Co-ordinate and conduct workshops, trials and training for prospects

* Contribute to the constant improvement of Pre-Sales practices, as well as the Commercial team as a unit

* Travel may be required (when possible), whether this is to engage in client meetings or speak at international events and conferences




 
Qualifications we would love to find


* B.Sc./M.Sc. degree or similar, in law, business, computer science or a related field

* Very good understanding of cloud-based applications

* Demonstrable experience in project management with the potential and attitude required to learn

* Ideally 1-2 years of professional experience in fast-paced and competitive environment, e.g. BigLaw, Big4, Consulting, Banking or in a SaaS business

* Demonstrable experience of working in a self-starting environment. A builder, not a follower. Someone willing to roll up their sleeves and get stuck in.

* Excellent written and verbal communication skills

* Proficiency in the English language, preferably native speaker

* DACH only: native German speaker with strong English skills

* Interest in implementing feedback and dedication to consistently improving your craft

* Love of data to track and improve your own performance and that of the Commercial team

* Some technical and/or legal experience is preferred




In order to be close to our markets and avoid unnecessary travel were currently looking for English speaking candidates who live in the UK to ensure proximity to our clients and the rest of the team.

 
What we offer


* Dynamic and entrepreneurial environment that allows and fosters career development and fast learning

* Full remote working environment

* Flat hierarchies and hands-on mentality

* Opportunities to broaden your professional network

* Work with experienced entrepreneurs and benefit from their experience and know-how

* Participation in scaling a great product with global reach

* A competitive salary reflecting engagement

* We cover up to 5 days of training or conferences per year, including travel and entrance fee




 

 

Job Description

WordPress VIP is the leading provider of enterprise WordPress, trusted by brands like CNN, Microsoft, and Capital One. Were looking for a capable leader to lead sales operations for our global organization. Youll be a key part of our growing team and work closely with executives, the sales team, and customer success, to oversee our go-to-market operations and processes.
Responsibilities


Research, recommend and implement process enhancements to increase conversion and close rates, with the ultimate goal of driving revenue growth for the sales funnel.

Analyze our sales processes to uncover business insights and develop key performance indicator reports.

Maintain sales data in Salesforce (CRM) and other software programs like Outreach, Gong, and ZoomInfo, CaliberMind.

Assist in developing ad-hoc reports and dashboards to support sales campaigns and pipeline review.

Assist sales leaders with pipeline and opportunity inspection.

Generate and maintain detailed documentation of policies and processes.

Assist in building and maintaining our sales playbook and related processes.



Requirements


Have 3+ years of experience with sales operations in a SaaS business.

Have excellent quantitative skills and are very comfortable with data and analysis.

Due to the requirements of the role, applicants must be located within the US or Canada.

Preferred: Have Salesforce Admin certification.

Preferred: Have experience with BI tools such as Looker, Mode, and experience with SQL.




#Location
Austin, Texas, United States

Job Description

Our mission is to improve the performance of athletes and teams, which we do by engineering the premier technology platform for sport. We've been at the forefront of sports technology and science since 2006 - we don't just work in the sporting industry, we are actively changing its future.  Our solutions are designed to help athletes and coaches play smart in a world where 1% can literally mean the difference between winning and losing.

We work with over 3,000 teams around the world, empowering coaches, managers and trainers in premier teams in the NFL, NBA, NHL, MLS, EPL, AFL, NRL, NCAA and more. We provide the information they need to optimise athletes health, game-day readiness, and performance, as well as in-game tactics.  Our solutions include wearable technology, video analytics, and athlete monitoring solutions, and we are passionate about helping sports organizations at all levels to better scout, recruit, teach, and win.

WE WANT PEOPLE WHO ARE PASSIONATE ABOUT SPORTS SCIENCE AND PROVIDING AMAZING CUSTOMER SERVICE

We are looking for a talented and enthusiastic Associate Customer Success Specialist whose determination for continuous improvement aligns with our ambitious, fast-growing and transforming company. 

Based in South Korea, you will be a key player in the growth of the region by providing high quality training, education and support to a select customer base across Catapults entire range of athlete tracking hardware and software solutions. 

The role will work closely with our business development managers, partners and sport scientists throughout ASIA to support existing clients and maximise their return on investment, while also supporting new business opportunities. 

You will also be the voice of customers and assist with the research and development of our technology stack and provide advanced data analysis for both internal staff and existing customers. 

WHAT YOULL BE DOING


Account manage a select portfolio of teams within your dedicated territory

Educate customers on best practice when utilizing Catapult technology and value proposition

Drive new business success & contract extensions through various activities, including performing on-site and virtual product demonstrations/training. This includes cross selling and upselling across the product platform

On-going remote support to our growing customer base on Catapults entire range of athlete monitoring hardware and software solutions

Customer service initiatives, follow-up calls, visits, emails and communication central to creating a great customer experience

Maintaining Client Health through active account management

Product feedback and innovation internally

Provide evidence based, scientific materials for marketing, internal and external purpose

Maintain a large database of information

Aid in the data analysis of our elite teams where required

General representation of Catapult at domestic and international conferences where required

Research and development of Catapults product stack




WHAT YOU WILL NEED


Proficient in both Korean and English

Minimum 1+ years working in the elite sporting environment

Understanding of performance monitoring tools such as GPS; Video Analysis; Tactical applications 

Understanding of statistical analysis of large data sets

Proficient with computers and Microsoft office

Account management experience with a large customer base (desired)

Great communication skills to foster new relationships and build on existing relationships with a select customer portfolio

Ability to analyse, and interpret data

Effective communication to articulate findings to coaches, athletes, and other performance staff

The desire to influence the performance management of elite sports

Ability to work individually and with a larger regional team

Communicate effectively with key stakeholders, particularly software and hardware engineers

Bachelors degree in Exercise and Sport Science required

Sports science related experience within team sports is desirable.




WHY CATAPULT? 


We have amazing people. We can promise you will work with some of the most ambitious and intelligent people in an exciting industry, and you will do some of the best work of your life.

We encourage our people to have constructive, open and honest communication; to make Catapult extraordinary; innovate and create smart solutions; establish a collaborative, yet challenging, environment to develop our performance and the performance of our customers.

Our workforce spans more than 20 countries, you'll have the opportunity to work across multiple nationalities and cultures, and build your global awareness and capability even beyond what it is today.

We value improvement and development. We are challenging ourselves to continuously grow and become a high-performance company. That means we maintain a growth mindset in everything we do, and our people are always looking for ways to do things better.  There is unlimited opportunity to grow, do more, and do better.




Whether youre interested in sports or not, youll have the satisfaction of knowing your work is supporting some of the most successful teams and individual athletes on the planet! While we have access to many exciting opportunities, we also realise that we are here to do a very important job for our customers. As a result, we aim to work with purpose and intention. We look for people that fit into our team culture, those who actively contribute and individuals who are excited about what they do. 

In order to build the future of sports performance, we need the brightest talent in order to do so. If you think you can contribute to the empowering, enjoyable and exciting Catapult environment, then we invite you to apply.

 
R420

#Location
Seoul, Seoul, South Korea